Privacy Policy

This Privacy Policy applies to the sites and apps where it appears.

Privacy Policy for INK At INK Entertainment Group, accessible from inkentertainment.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by INK Entertainment Group and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in INK Entertainment Group. This policy is not applicable to any information collected offline or via channels other than this website.

What is Personal Information?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than an individual’s business contact information, that may be collected, used or disclosed.

What is Personal Information?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than an individual’s business contact information, that may be collected, used or disclosed.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information Collection. How we collect information from you.

We sometimes collect information when you:

Email us: When you contact us via email, the email address you use to communicate with us will be subject to this Privacy Policy. We may collect, store and use the email address you used to communicate with us to inform you about our products and services, unless you opt-out of receiving such communications, to answer questions, resolve concerns or send you other information related to our Website and our services. We may also share your email address with our third-party service providers, subsidiaries or any other affiliated company. The contents of your email communications with us including any information, resumes, ideas, concepts or inventions, will not be considered confidential nor shall it be subject to this Privacy Policy. We may keep a record of your communications with us and use the contents of those communications for any purpose.

Sign Up for Newsletters, Create an Account or Registration: To use certain features of the Website, you may be required to provide information such as your name, username, password, email address, mailing address, postal code, telephone number, date of birth, financial information, age verification and/or country of residence (collectively, the “Personal Information”)

Fill Out Our Surveys: We use third-party services to help operate some of the services and other features offered on the Website such as customer surveys. We receive all Personal Information you provide when participating in any of these services or features, as well as other non-personal information collected by our third-party service providers by your use or access of these features.

We collect information when you interact with the website:

Derivative Data: When you access and use the Website, we may automatically receive and record information created by your interaction with it. Derivative Data may include information such as your IP address, operating system, referring web page, location, your mobile carrier, device, search terms and cookie information (collectively, the “Derivative Data”). We use your Derivative Data to help administer our Website, to help diagnose problems and improve our Website and your personal interactive experience with our Website.

Geo-Location Information: We may request access or permission to and utilize track location-based information from your mobile device, either continuously or while you are using the Website, to provide location-based services. If you wish to change our access or permission, you may do so in your device’s settings.

Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s camera, music library, and other features. If you wish to change our access or permission, you may do so in your device’s settings.

We collect information when you interact with third-party websites:

Account Creation and Ticket Purchase: When you engage in activities such as creating an account, purchasing tickets, registering for pre-sales, or receiving ticket transfers from friends, we will directly collect information from you. Depending on the specific service provided, this information may encompass your contact and billing details, including but not limited to your name, street address, zip or postal code, email, phone number, and credit card information. In cases where you acquire tickets from third-party e-commerce platforms, these entities will transmit pertinent information to us. This exchange of information enables us to efficiently allocate tickets to you and ensures a seamless experience when obtaining tickets through external platforms.

How we use your information

As a general rule, INK Entertainment collects personal information directly from you. In some cases, we may collect personal information about you that was collected by a third party. In most of these circumstances, we will obtain your consent before obtaining your personal information from the third party. Consent in these circumstances may be given directly by you or implied by your actions.

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Send you SMS messages
  • Find and prevent fraud

Log Files

INK Entertainment Group follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, INK Entertainment Group uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of INK Entertainment Group.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on INK Entertainment Group, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that INK Entertainment Group has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

INK Entertainment Group’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

INK Entertainment Group does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

WEBSITE TERMS OF SERVICE

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS DISCLAIMERS, LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

Access and use of this website (the “Website”) and its related services (the “Services”) are provided by INK Entertainment (“INK Entertainment“, “we” and “us”) to you on condition that you accept these Terms of Use, and by accessing or using this Website or the Services (including the purchase of any products offered on this Website (the “Products”), you agree to these Terms of Use. If you do not agree to accept and abide by these Terms of Use you may not access or use this Website or the Services. These Terms of Use govern the relationship between you, this Website visitor and/or member (“you”), and INK Entertainment with respect to your use of this Website, its related Services and the Products. You agree that the agreement formed by these Terms of Use is like any written negotiated agreement signed by you, and you agree to be bound by, and fully comply with, its terms. You represent and warrant that you have all necessary right, power and authority to enter into this agreement and to perform and otherwise discharge all of your obligations hereunder. We may modify these Terms of Use, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. For further details, please see section 7 below.

1. JURISDICTION

You understand that: (i) aspects of this Website and the Services, as well as certain Products, may not be available in all jurisdictions; and (ii) you are responsible for ensuring that it is lawful for you to access and use this Website and Services (including the purchase of Products) in your jurisdiction. If you are residing in a jurisdiction which restricts the use of Internet-based applications according to age, or which restricts the ability to enter into agreements such as set out in these Terms of Use according to age and you are under such a jurisdiction and under such age limit, you may not enter into this agreement or use this Website or the Services. Furthermore, if you are residing in a jurisdiction where it is forbidden by law to participate in the activities offered by this Website or the Services, you may not enter into this agreement or use this Website or the Services. By using this Website you are explicitly stating that you have verified in your own jurisdiction that your use of this Website and the Services is allowed.

Your access to this Website may be suspended or terminated and these Terms of Use may be suspended or terminated without warning, if we believe that you are under age or your use of this Website or the Services (including the purchase of Products) is not allowed in your jurisdiction of residence.

2. PRIVACY

INK Entertainment is committed to respecting the privacy of the personal information of the individuals with whom we interact. We have developed a Privacy Policy (at https://www.inkentertainment.com/privacypolicy ) to describe our privacy policies and practices and how we collect, use and disclose the personal information of those individuals who visit this Website or use the Services. Please see our Privacy Policy for further details. You acknowledge and agree that access to and use of this Website and the Services is provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world.

3. PERSONAL USE ONLY

This Website and the Services are only for personal use. You may not use this Website or the Services for commercial purposes or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

4. CODE OF CONDUCT

You may not interfere with the security of, or otherwise abuse this Website, the Services or any system resources, services or networks connected to or accessible through this Website or the Services. You may only use this Website and the Services for lawful purposes. You agree that you will not attempt to, nor permit any third party to, enter restricted areas of INK Entertainment’ computer systems or perform functions that you are not authorized to perform pursuant to these Terms of Use. INK Entertainment may, without notice, temporarily suspend your, or any other party’s, access to this Website or the Services by deactivating any password(s) or links to the Internet if we reasonably suspect that you, or any other parties, are obtaining unauthorized access to our other systems or information, or are using otherwise valid user identifications or passwords in any other unauthorized manner. These suspensions will be for such periods of time as INK Entertainment may reasonably determine is necessary to permit the thorough investigation of such suspended activity.

While using this Website or the Services you agree to comply with all applicable laws, rules and regulations. We reserve the right, in our sole discretion, to take any actions we deem necessary and appropriate to preserve the integrity of this Website and the Services.

You further agree not to:

  • mirror or frame any part of this Website without INK Entertainment’ express prior written consent; or
  • use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way reproduce or circumvent the navigational structure or presentation of this Website, without our express prior written consent.

5. AVAILABILITY

While we endeavour to keep downtime to a minimum, we can’t promise that this Website or the Services will be uninterrupted, secure or error-free. We reserve the right to interrupt/suspend this Website or the Services, or any part thereof, with or without prior notice for any reason.

6. ACCESS TO THE INTERNET

You are solely responsible for obtaining and maintaining all Internet, computer hardware and other equipment needed to access and use this Website and the Services and that you shall be solely responsible for all charges and fee related thereto.

7. CURRENCY OF WEBSITE

INK Entertainment may revise, supplement or delete information, services and/or the resources contained in this Website and the Services and reserves the right to make such changes without prior notification to past, current or prospective visitors. For the avoidance of doubt, we reserve the right at any time to change: (i) the terms and conditions of these Terms of Use; (ii) this Website or the Services, including terminating, eliminating, supplementing, modifying, adding or discontinuing any content or feature or data or service on or available through this Website or the Services or the hours that they are available; (iii) any fees or charges, if any, related to the use of this Website or the Services; and (iv) the equipment, hardware or software required to use and access this Website or the Services. Any changes we make to these Terms of Use will be effective immediately upon notice, which we may provide by any means including, without limitation, posting on this Website. Your continued use of this Website or the Services after such notice will be deemed acceptance of such changes. Be sure to return to this Website periodically to ensure you are familiar with the most current version of these Terms of Use.

8. LINKED WEBSITES

This Website or the Services may provide links to third party websites for your convenience only. The inclusion of these links does not imply that INK Entertainment monitors or endorses these websites. INK Entertainment does not accept any responsibility for such websites. INK Entertainment shall not be responsible or
liable, directly or indirectly, for any damage or loss, caused or alleged to be caused by or in connection with the use of or the reliance upon any information, content, goods or services available on or through any third party websites or linked resources.

9. INTERNET SOFTWARE OR COMPUTER VIRUSES

INK Entertainment shall not be responsible or liable for any software, computer viruses or other destructive, harmful or disruptive files or programs that may infect or otherwise impact your use of your computer equipment or other property on account of your access to, use of, or browsing on this Website or the Services or other content from this Website. INK Entertainment recommends that you install appropriate anti- virus or other protective software.

10. OUR MATERIALS

This Website and the Services are owned and operated by INK Entertainment and may be protected by intellectual property laws including laws relating to copyrights, trade-marks, trade-names, Internet domain names and other similar rights.

11. WEBSITE, SERVICES AND PRODUCTS ARE PROVIDED “AS IS”

THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE INFORMATION PUBLISHED THEREON), THE SERVICES AND THE PRODUCTS ARE PROVIDED ON AN “AS IS”, “WHERE IS” BASIS, WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. INK ENTERTAINMENT DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE, THE SERVICES OR THE PRODUCTS WILL MEET YOUR REQUIREMENTS OR THAT THE USE OF THIS WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

12. LIMITATION OF LIABILITY

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THIS WEBSITE, THE SERVICES, AND THE PRODUCTS.

IN NO EVENT SHALL INK ENTERTAINMENT OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, PARTNERS, OR AGENTS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES WHATSOEVER (OR FOR ANY DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF BUSINESS INFORMATION), OR ANY OTHER PECUNIARY LOSS IN CONNECTION WITH ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING UNDER OR OUT OF THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION YOUR USE OF, RELIANCE UPON, ACCESS TO, OR EXPLOITATION OF THIS WEBSITE, THE SERVICES, OR ANY PART THEREOF, OR ANY RIGHTS GRANTED TO YOU HEREUNDER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER THE ACTION IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHERWISE.

13. INDEMNIFICATION

YOU AGREE TO, UPON REQUEST, INDEMNIFY AND HOLD US HARMLESS FROM ANY AND ALL LIABILITIES, CLAIMS, LOSSES AND EXPENSES, INCLUDING ATTORNEYS’ FEES, WHICH ARISE DIRECTLY OR INDIRECTLY FROM ANY BREACH OF THESE TERMS OF USE FOR WHICH YOU ARE RESPONSIBLE.

14. TERM & TERMINATION

You acknowledge and agree that access to this Website and the Services may not be available from time to time, may be amended, revised, replaced, suspended or terminated in whole or in part at any time and without notice, and that INK Entertainment shall not, in any event, be responsible to you in any way should you be unable to access this Website and the Service at any time or from time to time.

INK Entertainment may, at its sole discretion, at any time and from time to time, without notice, suspend your right to use this Website and the Services and/or terminate these Terms of Use (including any of the licenses granted hereunder). Without limiting the foregoing, these Terms of Use and the licenses granted herein shall automatically terminate, without notice, if you materially fail to perform or comply with these Terms of Use or any provision hereof. Upon termination of these Terms of Use, you shall immediately cease and desist from all use of this Website and the Services. Sections 13 – 20 will survive any termination or expiry of these Terms of Use.

15. NOTICE

If you need to contact us regarding this Website, the Services or these Terms of Use, please e-mail us at [email protected]. You can also contact us via mail addressed to:

INK Entertainment
144 Bloor Street W
7th Floor
Toronto, ON,
M5S 1M4

16. YOUR COMMENTS

Feel free to email your comments, suggestions and feedback (“Comments”) to INK Entertainment at the e-mail addresses provided in this Website or the Services. However, the Internet is not a fully secure medium and any communication may be lost, intercepted or altered. INK Entertainment is not liable for any damages related to communications to or from this Website or the Services. You agree with respect to any Comments provided by you to us, via e-mail or otherwise, that: (i) INK Entertainment has no obligation concerning such Comments; (ii) such Comments are non-confidential; (iii) INK Entertainment may use, disclose, distribute or copy such Comments and use any ideas, concepts or know-how contained in such
Comments for any purpose and without restriction or obligation to you (or any third party); and (iv) such Comments are truthful and do not violate the legal rights of others.

17. MISCELLANEOUS

These Terms of Use is governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regards to its principles of conflicts of law. Subject to the obligation to arbitrate below, you agree to personal jurisdiction of the courts located in located in Toronto, Ontario, Canada, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Except where prohibited by applicable law, any controversy, claim or dispute arising out of or relating to these Terms of Use, this Website or the Services or the relationship which results from these Terms of Use, including without limitation, the performance, breach, enforcement, existence or validity of the matters provided for in these Terms of Use or your receipt and use of this Website or Services, which cannot be amicably resolved, (collectively, a “Claim”), will be referred to and finally settled (to the exclusion of the courts) by private and confidential binding arbitration before a single arbitrator held in Toronto, Ontario in English and in accordance with the Arbitration Act (Ontario), except as such rules are modified or waived herein. Although the appointing authority shall be a Justice of the Ontario Superior Court, the arbitrator will be a person who is legally trained and who has experience in the information technology field in Canada or the United States of America and is independent of either party.

Any such Claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim, controversy or dispute of any other party. Except where prohibited by applicable law, you agree to: (i) waive any right you may have to commence or participate in any class action against INK Entertainment relating to any Claim; (ii) opt out of any class proceedings against INK Entertainment; and (iii) waive, to the fullest extent permitted by law, any right of appeal. Notwithstanding the foregoing, INK Entertainment reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

If any provision of these Terms of Use is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

These Terms of Use (which incorporates by reference our Shipping Policy and our Return Policy sets out the entire agreement between us relating to the subject matter herein and supersede and any all prior or contemporaneous written or oral agreements between us.

These Terms of Use are not assignable, transferable or sub-licensable by you except with INK Entertainment’ prior written consent. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained in these Terms of Use is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof.

These Terms of Use were last updated on August 28, 2024.